Portal/Phone outage

Incident Report for 9dash9 Status Page

Resolved

This incident has been resolved.

Posted Sep 24, 2021 - 10:01 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 23, 2021 - 17:36 EDT

Update

WE have pushed all failures over to central and west nodes while we further investigate. service and portals are back up and running.

Posted Sep 23, 2021 - 11:56 EDT

Update

We are continuing to investigate this issue.

Posted Sep 23, 2021 - 11:54 EDT

Investigating

We are investigating reports of outbound calls and portal API calls failing.

Posted Sep 23, 2021 - 11:51 EDT

This incident affected: API, Telephony Services, and Management Portal.